Product Feedback Survey

Help us improve [product/service] by sharing your thoughts.

About This Template

A Product Feedback Survey gathers customer opinions on a specific product, ranging from its functionality to its design and overall satisfaction. This survey is crucial for product development teams, as it provides actionable insights into areas of improvement and customer needs. It helps businesses refine products to better meet customer expectations and increase product adoption.

Where it is used

  • Evaluating a product after its launch or during its lifecycle.
  • Collecting insights for future iterations or updates.
  • Assessing customer satisfaction with product features, quality, and usability.

Frequently Asked Questions

  • What is a Product Feedback Survey used for?

    It gathers insights about customer satisfaction, usability, and areas for improvement in a product.

  • When should businesses conduct a Product Feedback Survey?

    After product launches, updates, or major changes to assess impact and effectiveness.

  • How does this survey help with product development?

    It identifies user pain points and feature gaps, helping prioritize future improvements.

  • What types of responses provide the most actionable insights?

    Detailed open-ended responses and structured rating scales are most useful.

1. How satisfied are you with the overall quality of our [product/service]?

Very difficult Very easy

2. How well does our [product/service] meet your needs?

Very difficult Very easy

3. What do you like most about our [product/service]?

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4. What do you find most frustrating about our [product/service]?

5. How easy is it to use our [product/service]?

Very difficult Very easy

6. How likely are you to recommend our [product/service] to others?

Very difficult Very easy

7. What features or improvements would you like to see in our [product/service]?

8. How responsive is our customer support when addressing your issues with [product/service]?

Very difficult Very easy

9. How does our [product/service] compare to similar ones you’ve used?

Very difficult Very easy

10. What additional features would make our [product/service] more valuable to you? (Open text response)