Pulse Survey

A Pulse Survey is a quick, frequent survey that collects feedback on specific topics, typically focusing on employee engagement, satisfaction, or organizational health. Pulse surveys are often short and conducted on a regular basis, allowing businesses to track trends and respond swiftly to issues. They provide real-time insights into workplace culture, employee morale, and overall satisfaction.

Where it is used

  • • Assessing employee engagement and morale.
  • • Gathering quick feedback on specific initiatives or changes.
  • • Monitoring organizational health and identifying areas for improvement.

Pulse Survey

1. How satisfied are you with your current experience with our [product/service]?

How satisfied are you with your current experience with our [product/service]?

Very dissatisfied Very satisfied

2. How likely are you to recommend our [product/service] to others right now?

How likely are you to recommend our [product/service] to others right now?

Not likely at all Very likely

3. What is the primary challenge you’re currently facing with our [product/service]?

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4. How supported do you feel when using our [product/service]?

How supported do you feel when using our [product/service]?

Not supported at all Very supported

5. How easy is it to use our [product/service] right now?

How easy is it to use our [product/service] right now?

Very difficult Very easy

6. How would you rate the overall quality of your most recent interaction with us?

How would you rate the overall quality of your most recent interaction with us?

Poor Excellent

7. How satisfied are you with the communication you’ve received from our team recently?

How satisfied are you with the communication you’ve received from our team recently?

Very dissatisfied Very satisfied

8. What’s one thing we could do to improve your experience with our [product/service]?

9. How confident are you in continuing to use our [product/service] in the future?

How confident are you in continuing to use our [product/service] in the future?

Not confident at all Extremely confident

10. How responsive have we been to your needs in the past week/month?

How responsive have we been to your needs in the past week/month?

Not responsive at all Extremely responsive

Frequently Asked Questions

  • What is a Pulse Survey?

    It’s a short, frequent survey used to gather real-time feedback on specific topics, such as employee engagement or satisfaction.

  • Why are pulse surveys important?

    They allow businesses to monitor trends, address issues quickly, and improve employee satisfaction in real time.

  • What types of questions are included in a pulse survey?

    Typically, pulse surveys include questions on job satisfaction, work environment, leadership, and organizational changes.

  • How can pulse surveys improve workplace culture?

    By gathering frequent feedback, pulse surveys help businesses identify and address issues early, fostering a positive work environment.